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About Us: London Zoo
Opened in 1828, London Zoo is the world’s oldest scientific zoo. Managed by the Zoological Society of London (ZSL), it was originally intended for scientific study before opening to the public in 1847. Today, it serves as a leading global conservation charity, home to over 14,000 animals and nearly 400 species.
Located in the historic Regent’s Park, the zoo combines heritage architecture—such as the Grade I listed Giraffe House—with modern, immersive exhibits. Every visit supports ZSL’s vital field work, helping to restore wildlife populations across the globe.
Explore Top 3 Experiences
1. Land of the Lions
Transport yourself to the Gir Forest in India. This immersive exhibit allows you to get closer than ever to majestic Asiatic lions across a 2,500sqm space designed to mimic an Indian village.
2. Penguin Beach
Watch England's largest colony of Humboldt penguins dive and swim in a massive pool featuring underwater viewing windows.
- Top Tip: Check the daily schedule for the high-energy "Penguin Beach Live" feeding demonstrations.
3. Monkey Valley
Step into the soaring, historic Snowdon Aviary, recently reimagined as a walkthrough home for a troop of Eastern black and white colobus monkeys. It offers a unique 360-degree view of these agile primates leaping through the trees.
Shipping and Return Information
| Category | Policy Details |
| Ticket Delivery | E-tickets are sent via email instantly; simply show them on your phone at the gate. |
| Merchandise Shipping | 2-3 working days for ZSL Shop orders; standard UK delivery starts at £3.95. |
| Ticket Returns | Tickets are generally non-refundable. However, you can often reschedule your visit via the "Manage My Booking" portal up to 48 hours in advance. |
| Shop Returns | Physical goods can be returned within 14 days if unused and in original packaging. |
London Zoo Blue Light & NHS Discounts: Deals
- 10% Blue Light Card Discount: Verified members can save 10% on the standard entry price when pre-booking through the Blue Light Card portal.
- Exclusive Member Days: Keep an eye on the BLC app for "Blue Light Member Days" where tickets are slashed to around £20 for specific dates in 2026.
- National Rail 2-for-1: Travel to a London Terminal by train and download a voucher from the "Days Out Guide" to get two tickets for the price of one.
- Advance Booking (10% Off): Save roughly 10% compared to gate prices by booking your tickets online at least 48 hours in advance.
- Universal Credit Tickets: ZSL offers accessible pricing with tickets starting from just £3.00 for those on Universal Credit or Child Tax Credit (pre-booking required).
- Blue Peter Badge Free Entry: Children aged 5-15 with a valid Blue Peter badge get in free when accompanied by a full-paying adult.
- Membership Perks: Silver and Gold memberships start from £27 and offer unlimited annual entry, effectively paying for themselves in just two visits.
- Free Carer Tickets: Registered carers accompanying a guest with a disability receive free entry upon presentation of valid documentation (DLA/PIP).
FAQs
Is the Blue Light discount valid for family members?
Yes, when booking via the Blue Light portal, you can typically purchase tickets for your immediate family members at the discounted rate, provided the cardholder is present on the day.
Can I use my NHS discount on 'Meet the Animals' experiences?
Generally, promotional codes apply only to Standard Admission. However, Gold Members receive a 10% discount on experiences, and occasional BLC flash sales may include them.
Where do I enter my promo code?
On the London Zoo ticket booking page, look for the "Enter Promo Code" box at the top or during the final checkout screen. Click the arrow to apply the discount before paying.